Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you use our website, place an order, or engage with our Concierge services. This includes:

• Identity & Contact Data: Your name, email address, WhatsApp/phone number, billing, and shipping address.
• Bespoke & Measurement Data: Sizing details, body measurements, and any personal stories, dates, or messages you share with us for custom embroidery or design via the iDesign Studio.
• Transaction Data: Details about payments to and from you, and other details of products or services you have purchased from us. (Note: We use secure, third-party payment gateways and do not store your credit card details).

2. How We Use Your Information

We use the information we collect strictly to deliver our services and elevate your experience as a patron. Specifically, we use it to:

• Fulfill and manage your orders, payments, and returns.
• Communicate directly with you via WhatsApp or email regarding your iDesign consultation, fitting updates, and delivery schedules.
• Ensure your bespoke garments are crafted to your exact specifications.
• Send you updates about new collections or the Parihita Muse gallery (only if you have opted in).

3. The Parihita Confidentiality Promise

The iDesign Studio often involves patrons sharing intimate details—such as memorial dates, family heritage, or personal messages—to be woven into their garments. We treat this information with the utmost confidentiality.

Our artisans are provided only with the specific design instructions (measurements, thread colors, motifs) required to create your garment. Your personal identity and the context behind your custom requests remain strictly confidential within our core management team.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share information with trusted third parties who assist us in operating our website and conducting our business, such as:

• Logistics Partners: Courier companies for the delivery of your garments.
• Payment Processors: Secure gateways to facilitate your transactions.

These partners are bound by strict confidentiality agreements and are permitted to use your information only to the extent necessary to provide their respective services.

5. Your Rights

As a valued patron, you have the right to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete measurement or contact data.
• Request the deletion of your personal data from our records, subject to legal and accounting obligations.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Atelier: